PRIVACY POLICY

At Justhire24, your trust is our greatest asset.  This Privacy Policy explains how we collect, use, protect, and share your personal information as you interact with our platform. Whether you are a home chef showcasing your skills or a customer searching for personalised cooking services, we want you to feel safe, informed, and respected every step of the way.

By using the Justhire24 mobile application, website, or any related services (“Platform”), you agree to the practices described in this Privacy Policy.

1. How We Collect Your Information

When you use the platform, certain information becomes necessary for us to provide you with a seamless experience. We collect information in several ways:

Information You Provide Directly

This information helps us identify you, create a secure account, and personalise your experience.

Information Collected Automatically

As you browse or use the app, we may collect:

This information allows us to maintain security, understand patterns, and optimise the platform.

Information from Third Parties

In some cases, we may receive:

These partners support our platform’s safety and reliability.

2. How We Use Your Information

Your information is used only to improve your experience on the platform.

Here’s how it helps us deliver better service:

To create and maintain your account
To connect customers with chefs
To process payments, subscriptions, and refunds
To verify identities and maintain safety
To offer personalised recommendations
To send important updates, alerts, and notifications
To improve app quality, security, and features
To communicate with you for support, service updates, or issue resolution

Every piece of data shared is used with purpose and responsibility.

3. Sharing of Information

JustHire24 does not sell or rent your personal information.

We only share information when it is necessary and beneficial for you:

With Chefs or Customers

Depending on your role:

This sharing is essential for completing bookings.

With Third-Party Service Providers

We work with trusted partners who help us:

These partners follow strict confidentiality guidelines.

When Required by Law

We may disclose information if necessary to:

4. Your Rights & Choices

You remain in control of your data. As a user, you have the right to:

Access the information stored about you
Update or correct your personal details
Request deletion of your data (where legally permitted)
Disable location sharing through your device
Withdraw consent for certain optional features
Unsubscribe from promotional communication

We aim to honour your requests promptly unless restricted by law or legitimate business needs (like completing pending transactions).

5. How We Protect Your Information

We use strong administrative, technical, and physical safeguards to protect your personal data.

This includes:

While no system can guarantee absolute security, we constantly work to enhance our protections.

6. Retention of Your Data

Your data is retained only for as long as necessary to:

Once information is no longer needed, we ensure it is safely deleted or anonymised.

7. Children’s Privacy

JustHire24 is not intended for individuals under 18 years of age.

We do not knowingly collect or store information about minors.

If we discover such data, we will remove it immediately.

8. Updates to This Policy

As Justhire24 evolves, we may update this Privacy Policy to reflect changes in our services, legal requirements, or features.

Whenever updates occur, we will notify users through the app or email.

Continued use of the platform after such updates implies acceptance of the revised policy.

9. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy, our team is always ready to help.

Email: support@justhire24.com

Location: Bangalore, India

Phone number: +91 97311 94724

Your privacy matters deeply to us, and we are committed to protecting it with the highest standards of care and transparency.